Based on certain tip offs given to us by our readers, we found recently found out that Sprint had indeed stopped their facility which allowed the users to get over the air software updates for the Unlocked HTC ( EVO 4G ) which some users had earlier downloaded. It has been found out that there were in fact certain issues regarding the updates and in the light of these problems, HTC and Sprint together decided to temporarily halt the availability of this update.
Up till very recently the updates were pretty easily available as several users had downloaded the update, however with the rate of complaints increasing, the company has decided to suspend the availability of the software update. In this relation we did speak to the people at Sprint who gave us an official comment. They said, “We have received a handful of reports from customers having some issues with the update. In light of this, HTC Unlocked Hero and Sprint have decided to temporarily halt distribution of this software release until we can investigate further.”
Consumers too have expressed their anger and helplessness in this regard. One of our readers Osilliac told us that, “During my update my EVO just turned itself off. The status light is not even on while it was plugged into the charger. I tried turning it back on but it will not respond.”
However there are certain conflicting reports too as some readers tell us that at times when you leave the phone as it is, even after it turns off, the update does get completed. This is however beside the point, as there are definitely certain issues with the download. Therefore, it is pretty logical that the consumer will get freaked out when their phone turns off suddenly.
So do send us your questions regarding this and we too hope that it gets solved soon.